Success factor methodology
Our methodology supports the alignment of tools and skills to make an IT project successful. Acentix principle has originated from several years of experience providing solutions to customers.
Journey from problem to solution
A mutual understanding of the problem is the starting point of any project. A smooth transition to the solution-oriented view the next step. Then a successful implementation becomes feasible when we add value with: competence, social skills, and creativity in building the solution.
Journey from desire to reality
Understanding the level of maturity for your organization is essential. Between a desirable and a feasible solution, recognizing the possibilities of the organization and the products are crucial and lead to the following questions:
- On what level is your organization today?
- What level do we wish to achieve?
- Are organization and product capable of supporting your journey?
Journey from concept to operation
We support and accompany you throughout the life cycle of a solution. You benefit from our experience in concept, implementation and operation gained in projects over many years.
In the conceptual phase, the best fit with the product is defined. An essential element is the maturity model. It creates transparency for all involved and is the basis of a successful implementation.
At the implementation stage, we actively support the process of integrating our product into the customer environment. We support you in the following areas:
- Technical assistance of the project team
- Configure product to address the requirements
- Ensure know-how transfer to those involved
During operation, we support the teams involved in the process of incident and problem management for the implemented solution.
- Support of the product
- Maintenance and extensions of the solution
- Out-tasking of operational aspects
Customer Statements
«Acentix demonstrates competence, reliability, and a strong focus on solutions. Their support is essential for our service-oriented monitoring operations.»
«Acentix has played a pivotal role in shaping our target architecture through their methodology and the products 1Gateway and Ceeview.»
«Acentix’s proposed solution, leveraging 1Gateway as a flexible integration platform, proved to be the deciding factor in meeting the core requirements of our project.»
«Acentix is a valuable sparring partner for us. We greatly leverage the extensive expertise and years of experience from our integration partner across a wide range of IT domains.»
«The Acentix team consistently adopts a solution-oriented approach, ensuring the delivery of a comprehensive working solution at all times.»
«Acentix consistently considers solutions that go beyond individual components to address our needs. Our partnership is founded on openness, fairness, and professionalism.»
Contact
Would you like to know more? We look forward to hearing from you.